Ask for confirmation that is not merely an open event.
An explicit acknowledgement requires a deliberate recipient action. It is separate from a page load or a technical notification.
Fictional illustration · opening and agreement remain separate
The recipient understands the request
The invitation presents the steps. Depending on the configuration, a code may protect access; confirmation is then recorded as a separate event.
- Clear invitation
- Access control when selected
- Traceable confirmation
A readable record for the sender
The report connects the content and attachments with the actual events, including cases where no acknowledgement was obtained.
Good to know
Is acknowledgement automatic?
No. It depends on an action by the recipient, and the record must reflect the real outcome.
DELIBERATE CONFIRMATION
Ask the recipient for a clear action.
When receipt needs confirmation, the journey presents the requested action without conflating a page visit, content access and agreement.
See the plan- 01An explicit request
- 02A dated result when confirmation occurs
- 03No acceptance inferred from silence
Let’s choose the right journey for your exchange.
We can separate what was sent, delivered, opened and explicitly confirmed.